Value adds and their use in the rate plan

Booking.com’s ‘Value adds’ feature can help you increase sales and reach more guests by offering attractive benefits.

You can set the Value adds in the section Rates and Availability – Value adds. Then you can add them to the settings of a specific rate plan in the section Rates and Availability – Rate plans.

You can add up to three value adds to each rate plan.

Once set up, the value adds will be displayed to Booking.com customers.

Please note that the value adds are predefined by Booking.com, and it is currently not possible to set up a custom value adds.

Setting up new Value adds

Go to the “Rates and Availability” – “Value adds” section:

The editor for creating a new value add will then open. In the first step, you can either select from the most frequently booked services or view the complete list of available value adds.

Select the desired Value add, then enter a name for it, which is used for internal identification purposes only, and proceed to the next step.

Guests will see a visual overview of the value adds and services included in the accommodation price on Booking.com.

In the second step, select the rate plan to which the chosen value add should apply. You can either add it to an existing rate plan or create a new one specifically for this value add.

Important: If you select “Create a new rate plan”, Booking.com will automatically create a derived rate plan that cannot be directly connected to the Channel Manager. Therefore, prices, restrictions, and availability cannot be sent independently from Previo to this rate plan.

As a result, Previo cannot guarantee the accuracy of prices and availability for these derived rate plans or be held responsible for any discrepancies in reservations made under them. You can find more information about derived rate plans here.

A derived rate plan inherits prices and availability from a selected existing rate plan and automatically applies the configured surcharge. For this reason, we recommend selecting “Select an existing rate plan“.

Price settings when selecting an existing rate plan:

If you select “Select an existing rate plan”, the value add price configured on Booking.com is for reference purposes only.

Any actual price increase must be configured in the corresponding price list in Previo. The adjusted prices will then be automatically transferred to Booking.com via the Channel Manager.

If you wish to offer the Value add at a higher price, we recommend following these steps:

In the Booking.com Extranet, go to Rates & Availability → Rate Plans and set up a new rate plan.
Then, assign the desired Value add to this rate plan by selecting “Select an existing rate plan”.
The newly created rate plan can then be mapped to the corresponding price list in Previo, where the required surcharge will be configured (see below).

If you do not wish to increase the price, you can assign the value add directly to one of your existing rate plans.

In the Rates & Availability → Rate Plans section, the value add will be displayed as follows:

After entering the price, select the rate plan to which you wish to apply the Benefit and proceed to the final step, where you simply save the new Benefit.

How can “Value Adds” be used, and how are they displayed to clients?

Value adds can be used to highlight additional features or services included in the accommodation. For example:

You can use a value adds to offer accommodation with spa access and include a higher price in the Booking.com rate plan to reflect this access.

Value adds can also inform guests that parking is included or that stay with a dog is allowed, etc.

How guests see this information on Booking.com:

When Value adds are set up, they are displayed prominently in the property listing, providing clear and attractive details to potential guests about what is included in their booking.

Guests on Booking.com will see this information as follows:

ATTENTION:

Unfortunately, Booking.com does not provide information on which value add is included in a reservation.

The only way to determine if a booking includes a value add (such as spa access) is to create a rate plan in Previo with a name that matches the one set up on Booking.com. This rate plan is then linked to the corresponding plan from Previo.

By using the rate plan name, you can easily identify in the reservation details within the room account in Previo which value add is included.

If you would like to link a Booking.com rate plan that includes Value adds with a rate plan in Previo, feel free to contact us at chm@previo.cz.