Stay package voucher order

Our IBE can also be used to sell gift vouchers for particular stay packages. There are two options for this kind of gift vouchers:

  • For particular date
  • Voucher without particular reservation date (gifted can select)

Gift voucher design can be adjusted in documents settings.

How does the order of stay package gift voucher work?

After the package is selected you simply click on the “Buy as a gift” button.

Next guest selects if he wants to buy a voucher for particular date or general gift voucher valid for selected time period (without specific booking date).

Gift voucher for particular date

Customer will select particular date and room type for gift voucher. According to this new reservation will be created in Previo for the selected stay package and will include all issued documents such as proforma invoice, APD and the gift voucher).

Gift voucher without specific date

Second type of voucher when the gifted person can select when to apply the gift voucher. In this option customer will have to select from all seasons when stay package is being offered. In case the seasons are continuous there will also be “recommended option” displayed which includes all of stay package seasons for the price of the most expensive season.

Selection of season is more or less selection of gift voucher validity. Gift voucher can be bought for one particular season but can be also bought in recommended option for all seasons.

After the purchase is finished there will not be reservation created in Previo because no particular date was selected. Only the documents (including gift voucher) will be issued and listed in Previo.

How to apply stay package gift voucher?

Gifted person has to contact the accommodation provider and decide on the date when they want to apply their gift voucher. Reception will filter the gift voucher in documents and open its detail.

Note section contains all neccessary information about stay package (including type of package and validity of voucher).

In Reservation tab then click on the green plus button to create a new reservation. Select the date, room and add stay package to room account from suggester.

All documents connected with gift voucher (coupon) will be automatically added to the created reservation when you save it.

How to insert stay package gift voucher form in your website?

Bellow you can find the code for inserting value voucher order form to your website.

IMPORTANTdo not forget to replace text “YYYYY” in hotId parameter with your profile number in code. If you do not know your ID number you can easily find it after you log in to your profile where you can find it in your internet browser address.

If your profile number is for example 632987 you will adjust the link like this:

Pass R+ code to your webmaster who can very easily insert it in your website:

<!-- Reservation PLUS start -->
<script type="text/javascript" src=""></script>
<iframe src=""
scrolling="no" frameborder="0" width="100%" height="2000" name="previo-booking-iframe" id="previo-booking-iframe" allowTransparency="true"></iframe>
<!-- Reservation PLUS end -->

If you want to give your guests direct link to voucher booking engine (without inserting it to your website) for example in mailing campaign, you can use following link:

(again do not forget to replace „YYYYY“ with your profile number)

There is also a second option including optional parameter hotelDetail=1 which will also display header with information about your accommodation:

(again do not forget to replace „YYYYY“ with your profile number)

If you want to sell both types of gift vouchers (vouchers for particular value and vouchers for stay packages), you can use following link.

Guests will first have to choose which type of gift voucher they want to buy.

What you need to set first?

  • Value voucher form is part of the RESERVATION+ booking engine therefore it is neccessary to have it active (if you do not use it now, ask your salesman about activation)
  • You also need to activate the sale of your stay packages as gift vouchers. Go to setting of particular stay package and in “Procedures and other settings” and select that you want to “offer this particular package as gift voucher”.

  • Allowed payment options are according to your settings in Settings / Online reservation / Payments.
  • For bank transfer you need to set your banking account correctly in Settings / Hotel / Contacts.
  • For online payment you have to have integrated online payment gateway activated.
  • If you do not have any of the mentioned payment methods allowed or you do not have bank account number set, guests will only be able to send non-binding request for value voucher. Then you have to arrange all the details with the client via phone or email.
  • Last thing is the accounting view of VAT for these stay package gift vouchers. Better consult this with your accountant but basically its just a choice if you want to count the VAT in the moment of the order or in the moment when the gift voucher will be used. For the first option we will automatically issue and APD for online payments and in the other situation you will have to issue it manually when the gift voucher will be applied by gifted. This setting can be found in Settings / Online reservations / Reservation+ (IBE).