Most common problems on Booking.com
In this case, the channel manager is correctly connected, and we have verified that the availability, pricing, and restrictions data is being sent accurately to Booking.com.
However, Booking.com uses certain features that can impact availability, pricing, and the application of restrictions.
Specifically, we would like to highlight “child rates” — derived rate plans — as one of the most common causes of discrepancies in reservation prices and the application of restrictions. More details on this can be found in the sections below.
Here are the most common issues you may encounter with Booking.com, including possible solutions:
- Availability issues
- Pricing issues and mismatched guest numbers affecting the reservation price
- Problems with transfer/application of restrictions