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Home Knowledge Base Categories: Previo PRO/LITE

Manuals

  • Previo PRO/LITE
    • Reservation calendar
      • Basic orientation
      • Settings
      • Reservations
      • Reservation calendar – video
      • Hourly reservations
    • Reservation calendar P2
      • Switching to new version
      • Basic information P2
      • Reservations in calendar P2
      • Calendar settings P2
    • Reservation list
    • Reservations
      • Update v 8.6.0 – Guest Account
        • Changes
        • Reservation account filters
        • Payment from partner (OTA) / Payment by invoice
      • Reservation detail
      • Group reservations
      • Floating reservations
      • Minute reservations
        • Connecting services to hourly facilities
        • Guide for minute reservations
        • Online booking of minute reservations
        • Booking minute reservations from room account
      • Same room within a room type not available for the entire length of reservation
      • Different guest dates in reservation
      • Guests in reservation
      • Room account
      • Send payment prescription
      • How to use inventory items in room accounts
      • Reservation price calculation
      • Tasks in reservation
      • Attachments
      • Communication
      • Reservation history
    • Reservations P2
      • Reservation detail P2
      • Group reservations P2
      • Guests in reservation P2
      • Different guest dates in reservation P2
      • Reservation account P2
      • Tasks in reservations P2
    • Guests
      • Guest database
      • Contact person
      • Foreign guest register
      • Guest book
      • Companies
      • Mailing
        • Mailing – general information
        • Own SMTP or using ours?
        • SPF record
        • Frequent mailing questions
      • OTA communication
    • Payments
      • Accounting documents
        • Types of documents
        • Document settings
        • Gift voucher settings
        • Issuing documents
        • Assigning deposits
        • How to use Credit note?
        • Filtering and exporting documents
      • Folio
      • Payments
        • Cashbook
        • Bank transfers and card payments
      • Stock transactions
      • Closure
      • Exchange office
      • Codebooks
      • EET – Manuals
        • General information
        • EET – Why and how?
        • Revenues to be registred
        • FAQ
    • Reports
      • User Activity
      • Reports for stat.authority
      • Daily Overview
      • Visitor tax
      • Reviews
      • Commissions
      • Manager reports
        • Dashboard
        • Alfred dashboard
        • Occupancy
        • Reservation
        • Finance
        • Overview
        • Hotelgroup overview
    • Prices
      • Prices, restrictions and conditions
        • Basic, special and non refundable prices
        • Group set
        • Price templates
        • Calculation formulas
        • Selecting cells and their group setting
        • Filters
        • Price settings check
        • Price settings options
        • Length of stay / Arrival and departure restrictions / Minimal reservation advance
        • Room closure
        • Parent/child rateplans
        • Rateplan for R+, OTAs and partner companies
      • Meals
        • Meals settings
        • Meals prices
      • Revenue management
      • Currencies and exchange rates
      • Visitor tax
      • Discounts / Surcharges
        • General information
        • Long term + First / Last minute discounts
        • Special price
        • Discount coupons
      • Services
        • Services
        • Service linked to other bookable object (extra-bed, parking lot)
        • Service linked to hourly bookable object (wellness, conference, sportsgrounds)
      • Stock items
      • Stay packages
      • Dynamic stay packages
    • Settings
      • Hotel
        • General
        • Amenities
        • Photo Gallery
        • Guest category
        • Rooms
      • Online reservations (terms)
        • General
          • Online bookings
          • Conversions tracking
          • Personal data processing
        • Payment methods
        • Terms & Conditions
        • My connections
        • Marketplace
      • Alfred App
        • Online check-in
        • Other functions
      • Users
        • General information
        • Role
        • List of users
        • Two-factor authentication (2FA)
      • Descriptions
      • Market codes
      • Significant dates
      • System
    • Housekeeping
      • Cleaning
      • Defects
      • Tasks
      • Automatic tasks
    • Lock systems / key boxes
      • Lock systems
      • Smartkey
      • Keyguru
      • Nuki
      • Automatic sending of door access codes
    • Agency/Owner system
    • Data import
  • Previo Channel Manager
    • Introduction
    • OTA settings
      • Booking.com
        • Connection set-up
        • Switch to Previo Channel Manager
        • Configuring Rate Plans for Integration
          • Basic Information
          • Setting up a Non-Refundable Rate Plan
          • Long-term stay (MLOS)
          • Setting up rate plan with meals
          • Value adds and their use in the rate plan
        • Most common issues on Booking.com
        • Children’s rates on Booking.com
        • Cleaning fee
        • Alfred – Security settings
      • Expedia
        • Basic Information
        • Connection set-up
      • Airbnb
        • General Airbnb information
        • Connection set-up
        • Connection process
        • Availability Window
        • Suspension – hiding the Listing
      • HRS
      • D-EDGE
      • Profitroom
      • Google Hotel Search
      • Amazing Places
      • Szallas GROUP/HOTELY.CZ
        • Szallas Group basic information
        • Restrictions transfer
      • Hauzi.sk
    • Data transmission
      • Data transmission information
      • Detailed information about transferring prices
      • Detailed information about transferring Minimum stay restriction
      • Detailed information regarding reservation download
      • Room mapping and merged mapping
      • No-show / invalid CC reporting
    • Limitations in OTA communication
    • Automatic Messages Booking.com
    • Discrepancy reporting
      • Floating Reservations
      • Incorrect price/availability/reservation
  • RESERVATION+ (Booking Engine)
    • R+ configurator
    • Basic R+ settings
    • Insertion of the selected tabs into Reservation+
    • Booking of services together with accommodation
    • Separate booking of services without accommodation
    • Value voucher order
    • Use of value voucher online
    • Stay package voucher order
    • Booking room which is not available for the entire length of the reservation
    • Conversions in Reservation+
  • Mobile apps
    • PMS Mobile App
    • Housekeeping App
      • What is the Housekeeping app and what do I need?
      • Working with the app
      • Minibar consumption
      • Cleaning (Previo module)
      • Defects (Previo module)
    • Alfred
      • Who is Alfred?
      • Settings
      • Login and hotel information
      • Document scanning in online check-in
      • Reservation
      • Alfred profile
      • Key
      • Additional services
      • Tips for activities
      • Reservation date change
    • ScanID
  • Previo PAY
    • Online payment gateway
    • Payment terminal
    • How to use online payment gateway
    • How to use payment terminal
  • Websites administration
    • General information
    • Main menu adjustment
    • Create new web section
    • Edit / erase web section
    • Add / edit news
    • Slideshow
    • Add and insert new photogallery
    • Room list
    • PDF insertion
    • Redirecting own domain to Previo server
  • Websites administration (WP)
    • General information (WP)
    • Creating new site (WP)
    • Editing / deleting sites (WP)
    • Main menu adjustment (WP)
    • Pop-ups (WP)
    • Room list (WP)
    • Adding news (WP)
    • Media (WP)
    • PDF insertion (WP)
    • Redirecting own domain to Previo server (WP)
  • API
    • API access
    • Connection examples

  • Videomanuals
  • F.A.Q.
    • F.A.Q. Previo PRO/LITE
      • How to sign in?
      • How do I log in to Previo and what should I do if I forget my password?
      • Why is the reservation calendar not displayed properly?
      • How can I approve commissions?
      • How can I cancel document sent to EET?
      • How can I Import bank statements from internet banking?
      • Why I cannot set meals in reservation detail?
      • What is correct process for guest registrations?
      • How can I quickly set prices e.g. for weekends?
      • How can I send automatic review requests?
      • How can I activate room cleaning function?
      • How can I use discount coupons?
      • Can I find out who deleted/cancelled/modified a booking/price, etc.?
      • Can I set default status for manually created reservations to Confirmed instead of Option?
      • Why is the printed document incomplete when printing an 80mm receipt?
    • F.A.Q. RESERVATION+
      • Where can I find Reservation+ code for my websites?
      • How to adjust IBE using extended parameters?
    • F.A.Q. Channel manager
      • What should I do when I receive reservation saved as floating?
Agency/Owner system
Data import
Guests
Housekeeping
Lock systems / key boxes
Payments
Prices
Reports
Reservation calendar
Reservation calendar P2
Reservation list
Reservations
Reservations P2

Floating reservations

Site is under construction… What are floating reservations? There are few different names for this type of reservations. You also …

Group reservations

Creating group reservation Using the button with two silhouettes in top left corner of reservation calendar. Drag n dropping the …

Frequent mailing questions

Q: How often and when are send emails from “according to events” campaigns? A: Emails are being send every 30 …

Own SMTP or using ours?

Mailing needs to have proper SMTP settings (Simple Mail Transfer Protocol). SMTP setting for most of the providers is described …

SPF record

If you want to minimize the chance that you emails will end up in spam folder you should definitely set …

Price templates

In pricelist you can also save time with price templates. Prefilled prices can be used for selected days/time periods with …

Other functions

Check-in functions Basic information about online check-in are described in other section of our online manual. Let´s see the other …

Alfred dashboard

This module contains graphic overview of Alfreds performance. Alfred will be charged quarterly, that means that first invoice for his …

Special price

Special price setting was moved to separate module outside of the Pricelist itself. Special price can be set by clicking …

Parent/child rateplans

In order to save your time while working in pricelist you can connect the rate plans (RP) together. You can …

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Address

PREVIO s.r.o.
Kolbenova 882/3A
Prague 9
190 00

Tel: +420 251 613 924
E-mail: info@previo.cz

Products

  • Booking Engine
  • Reception System
  • Channel Manager
  • Websites
  • ScanId
  • Alfred
  • Mobile app
  • Hotel Automation

Useful links

  • Blog (CZ only)
  • API Manuals
  • Videomanuals

Try Previo

  • Reception System DEMO
  • Booking Engine DEMO

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